Project Responsibilities Framework: Define Stakeholder Roles

Project Responsibilities Framework: Defining Stakeholder Roles

  • from ITtoolkit.com

What types of roles and responsibilities are
required to deliver the average project?  A standardized
“responsibilities framework” can help you to answer that question,
providing the means to quickly define and allocate stakeholder roles
and responsibilities.  It’s all designed to save time and
deliver more consistent results.  Read on to learn how it works, starting with expected benefits and
related goals.

Value of a Responsibilities Framework

Within a project, assigned “roles and responsibilities” define the
physical relationships between the project team and the work that has
to be done. Project work is most often multi-dimensional, requiring
a combination of skills and activities for planning, execution and completion.
In order to ensure that individual project tasks and deliverables are
completed as needed, it is wise to clearly define every key project
activity in terms of roles and responsibilities.

This may take a bit
of effort, but a clearly defined framework for “project roles and responsibilities”
offers the following benefits:

  • Roadmaps for team
    participation and involvement.
  • Clear expectations
    for team members, minimizing conflict and confusion.
  • Enhanced productivity through structured planning and creative thinking.
  • Structure and consistency
    to sustain project team transitions; i.e. new team members are not simply
    replacing a person; they are filling a role, and completing responsibilities.

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7 Categories to Allocate Responsibilities

The structured “responsibilities framework�? is utilized to save
time and to standardize the specification of project related
responsibilities. It’s a well established concept – pre-defined
standards serve to streamline the project management work effort,
offering the means to achieve consistent results.  To this end,
standards must be useable, relevant and sufficiently flexible to
adapt to varying circumstances.

The “Responsibilities Framework�? is such a tool, providing seven
(7) standardized categories for expressing, assigning and allocating
project responsibilities. These seven (7) categories are designed to
closely track primary “work effort�? obligations as needed to execute
project plans and produce project results:

  1. Define (D): To define the project vision and work effort, including
    scope, tasks and activities.
  2. Execute (E): To execute the project management process and all project
    related tasks and activities.
  3. Participate (P): To participate in the planning and execution of all
    project and process related tasks and activities.
  4. Review (R):  To review project and process plans, decisions and
    deliverables.
  5. Input (I): To provide input into project and process plans, decisions
    and deliverables.
  6. Approve (AP): To provide approval and authorization for project and
    process plans, decisions and deliverables.
  7. Accept (AC): To accept the “transition�? of project deliverables
    into operational outcomes (and assume ownership).

Step-by-Step: Putting the Framework to Use

The “responsibilities framework�? can be produced as a matrix to
assign one or more of the above listed responsibility categories to
each resource according to task, activity and/or deliverable. 
The goal is to use the standardized “baseline”  framework as a
basis for producing project-specific frameworks.  This
result can be realized through the following steps and planning
questions:

Step #1: 
Assemble and organize your project team (considering project needs,
resource requirements and related organizational capabilities).

Step #2: Assign stakeholders to planned project tasks
and/or deliverables based on the seven (7) key elements of the
responsibilities framework.  This step is performed from the
perspective of the “task or deliverable”.

  • Who will define this task or deliverable?
  • Who will execute this task or deliverable?
  • Who will participate in the completion of this
    task or deliverable?
  • Who will review this task or deliverable?
  • Who will have input into this task or deliverable?
  • Who will approve this task or deliverable?
  • Who will accept this task or deliverable as
    part of operational transition?

Step #3:  Allocate roles and responsibilities to each task
and deliverable as per established
Responsibilities Framework guidelines.

Step #4: Distribute the completed Responsibilities Framework to the project team as needed
in meetings and in project documentation.

Step #5: 
Follow established

project governance practices
to continually
monitor performance results and revise the
Responsibilities
Framework
as changing circumstances may dictate.


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Source: Unless noted otherwise, all content is created by and/or for ITtoolkit.com


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ITtoolkit.com staff writers have experience working for some of the largest corporations, in various positions including marketing,
systems engineering, help desk support, web and application development, and IT management.

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